Service Level Agreements (SLAs): Key Terms and Concepts || Vakilsearch
1:11
YouTubeVakilsearch
Service Level Agreements (SLAs): Key Terms and Concepts || Vakilsearch
An SLA (service-level agreement) is a contract between a service provider and its clients that outlines the services the provider will offer and the service standards it is required to uphold. The provider-customer relationship could be in danger because of a poorly worded SLA agreement. Therefore, it is crucial to seek legal representation. If ...
36.4K viewsJan 11, 2023
Service Level Agreement
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0:52
Hospitality at its best 🎯 customer service needs to be top priority. It’s all about giving the customer attention, their space, and as much knowledge about your product as possible, which builds confidence, trust and comfort for them. From that point on it’s in their hands. #hospitality #customerservice #lunch #brickell #miami
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