This article is more than 7 years old. Two of the most influential tech innovations that rocketed into our daily lives in the last several years are virtual digital assistants and online chatbots.

The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

The virtual assistant landscape has shifted dramatically in 2026, moving beyond simple calendar management to become a critical, high-value role in the remote workforce. With remote job postings up 20 ...