In today’s digital landscape, many customers will first turn to a company’s social media platforms even before researching customer reviews. However, navigating and managing multiple social media ...

Social media is one of the best ways small businesses can reach current and prospective customers. Research from Sprout Social found that during the first year of the pandemic, 43 percent of consumers ...

These days, influencers and typical social media users need powerful software to manage all their accounts on various social media platforms. Aside from hiring a professional social media manager ...

Janette Novak is a freelance journalist and consultant who specializes in teaching online business and small business marketing. Previously, Janette owned a boutique marketing agency and served as a ...

Sprout Social earns G2's 2025 Best Software Awards for nine consecutive years, recognized in seven categories for customer satisfaction. Sprout Social, a leading provider of cloud-based social media ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Global hotel chain Hyatt tweets 1,600 times a week. Chevrolet tweets ...

Sprout earned the #1 spot in 40 of G2’s 2026 Winter Reports, including the Grid® Report for Social Media Listening Tools, Social Customer Service and the Enterprise Grid® Report for ...

PALO ALTO, Calif.--(BUSINESS WIRE)--Birdeye, the leading all-in-one reputation and digital customer experience platform, today announced the launch of Birdeye Social, a social media software platform ...

Aura’ named Word of the Year after generating 31.9B impressions and showcasing how social moments reshape culture and ...

Duncan is an award-winning technology industry analyst, specialising in cloud computing, blockchain, martech and edge computing. 80% of business leaders anticipate their company’s social media budget ...